This, take note, is also no minor business model. Like Carillion, Capita is on the frontline of outsourcing, in particular. And what is being said is firstly that this creates a situation too complex for a business to manage with, secondly, margins that are clearly not sufficient to sustain the company in business as it is.
Capita’s not charging enough for what it does for government.
This means three things. Firstly what the state does, and does not do, itself needs to be reappraised and much more needs to move in house.
Therefore government should do more of it – presumably charging itself full price.