I used to love reading Katherine Whitehorn\’s pieces in The Observer: they rather made the paper for me. She\’s back standing in for Boris and is typically on the target.
No quotations, it\’s a great piece: two major points, one that I\’ve been known to bang on about. Everyone knows about economies of scale, far too few think about diseconomies of scale. The other is something that Chris Dillow has been known to bang on about: institutional memory.