All in a good cause.
Read this and then spread it please. A little bit of ridicule, some naming and shaming, might budge Abbey National from its entirely indefensible position.
I, however, feel Abbey have fucked up royally, and despite their goodwill gestures, feel that it does not take 16 weeks to calculate and pay interest. Indeed I calculated it very accurately in under 60 seconds on a pocket calculator. They appear to be trying to frustrate the payment of the interest due, and this is despite the local Abbey branch manager admitting it was Abbey\’s fault for losing the money and not paying it in to the specified account.
While I trust the ombudsman will resolve the issue, and is currently in possession of all the correspondence and documentation, I think Abbey might respond a little better to blatent and unapologetic naming and shaming. If any other bloggers out there wish to take up the mantle and name and shame Abbey then please do so.