Geek Help Needed

OK, so first day in the new office and one of the computers is badly infected.

"MSA Security Alert" comes up when the macihne is turned on.

Anyone know how to get rid of it?

17 thoughts on “Geek Help Needed”

  1. If nobody around there already has a boot CD with AV tools on it, you could try using one of the other machines to build one of these:

    http://www.ubcd4win.com/

    Extremely useful CD to have on file, so it’d be smart to get it anyway, for future reference.

  2. “Take it to the dump it site or sell it on ebay.”

    Remember, though, that eBay Ts&Cs require sensitive Government data to be left on the hard drive.

  3. Tim,

    Put a virus scanner on a CD (AVG is a reasonable free one) – and adware scanners – AdAware and Spybot (god I hate agreeing with DES!) – and then boot the computer into safe mode (hold F8 while booting) – put the CD in, run virus scanner, then adaware, then spybot, doing full scans with each…

  4. Re-image it.

    Ten minutes, five if you’re sneaky, result – clean and working.

    Forget AV tools and all that crap – in the real world starting over is much more efficient than messing about for hours trying to work out what was wrong.

    Of course you do have your data somewhere else, don’t you?

  5. “Re-image it.

    Ten minutes, five if you’re sneaky, result – clean and working.

    Forget AV tools and all that crap – in the real world starting over is much more efficient than messing about for hours trying to work out what was wrong.”

    Which is the magnetic version of turning it off and on again.

  6. Well, that’s convinced me. Alastair Darling is a genius, the economy is reengerised (whatever that is), Gordon is saved, and we can all march off into the sunset humming a stirring tune. Trebles all round!

    Actually, DE, that was about as well argued a piece of rhetoric as writing ‘your a looser’.

  7. OMG, Dirty Euro’s over here, AS WELL!??!

    Sorry for all the capitals and exclamation marks; it’s just that he’s like an all-pervasive virus, himself.

    At least he offered advice, though. And what would I know, anyway? I’m just a nazi paedo. Or a paedo nazi – I can’t remember which, now.

  8. Tim, I might be wrong, but isn’t that just Mcafee’s early warning virus system

    http://www.mcafee.com/us/local_content/datasheets/ds_mcafee_security_alert_service.pdf

    and if it’s got stuck perhaps turning off Mcafee would do the trick?

    Obviously this might be a risky move if it’s really infected but if that is the case you need one of the above suggestions.

    Tim adds: I think it’s actually playing off that. MSAS is the McAfee service. MSA is the name of this one. It’s a pretty good virus too. Corrupted java so that none of the online tools work. We’ve got the information that we need off it and will rebuild it.

  9. Tim, if you’re rebuilding, make sure you do it with a slipstreamed installation of XP+SP3 (assuming you’re not using that abortion known as Vista). That way you’re not vulnerable to pre-SP3 exploits while you’re downloading the patches.

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