So lawyers work too hard and something must be done.
The study calls for more teamworking, rather than things being built around a partner; communication with clients to ensure that deadlines are realistic; less emphasis on being present in the office; and the measurement of “output not input”.
They seem to have rather missed the point that the entire industry is based upon "billable hours". They just ain\’t never going to agree to billing upon output….for of course how can you measure the output of a lawyer? The value added?