Charges include up to £30 for minor amendments including change of address, updating personal details or transferring to other vehicles, the research showed.
Which? chief executive, Peter Vicary-Smith, said: \”It\’s a disgrace that insurers charge exorbitant fees to make basic changes to a policy.
\”These charges should reflect the real cost to the company and not a way of making easy money from consumers who are already struggling with high and rising insurance premiums.
Well, OK, how much does it cost to make such basic changes to a policy?
An old rule of thumb is that it costs a business £25 to send a letter. You do want a letter confirming the change, don\’t you? Giving that new surname, new address?