Anyway, if only because the idea of watching a car-crash at a taxi firm amuses me, I might now go and find this programme on iPlayer.
It could be a car crash. It might actually work as well (my bet is on the latter).
But the result is irrelevant. It is the fact that the experiment is taking place which is important. For this is what we have a market economy for. So that we can all experiment not just with products or services but with methods of delivering them, methods of organisation, methods of ownership and yes, even experiment with whether baby shit and projectile vomiting increase or decrease the efficiency of a cab firm.
That is, we get to see whether Addison Lee works or not. And then other people, having seen the results of the experiment, can make up their own minds about whether it will work for them or not. Probably not for a symphony orchestra, almost certainly so for nursery staff.
I for one prefer this system to some fool with votes mandating that the entire country do this from the safety of their Portcullis House office……