The Home Office wasted nearly £350 million on a computer system for dealing with immigration and asylum applications that was abandoned, forcing staff to revert to using an old system that regularly freezes.
The “Immigration Case Work” system was commissioned in 2010 and was supposed to be a “flagship IT programme”, a report by the National Audit Office (NAO) said.
However, it suffered “delays and problems” that led to it being shut down last August. Ministers have now commissioned another new computer system that is due to cost a further £209 million by 2016-17.
The Home Office is also expected to incur extra costs to maintain the older system – which is due to expire in early 2016 – until the new technology is ready to launch, the Nation Audit Office concluded.
Make’ em all work only with pen and paper. At least they’d be too busy to actually do much.