The owner of an upmarket restaurant in Manchester has said customers who discriminate against their staff are not welcome.
Mike Jennings, who runs Grenache in Walkden, posted a strongly worded statement on Facebook after customers refused to be served by one of the members of staff who suffers from autism.
I have actually been a waiter and a good one too. I’ve trained people to do the job as well. And the real skill you’re looking for in someone is the ability to read people, read a room full of people, to see what needs to be done next. No, it’s not a mechanical process, it’s far more one of reading emotions. Who is going to play merry hell if they don’t get their mustard in 30 seconds and who won’t give a fig about waiting another 3 minutes for their soup? Who would prefer to pour their own wine and who wants you to ponce over and refill every half inch drunk? Who is out to impress and wants it hammed up and who wants that best of dinner companions, a silent waiter controlled by a damn good Maitre d’?
This job and autism just aren’t to my mind at least, a good match. It’s unfair on the waiter I would say. Akin to insisting that the dyslexic kid has to do the reading in morning assembly.