Frances Ryan and those numbers again

Here’s the latest complaint from Ms. Ryan. This is shocking, just shocking:

It says something about what the workers at Barts are up against that many aren’t even sure of their hourly pay rate. Since Serco took over, the payslip no longer clearly indicates the rate per hour or breaks down overtime hours, unless they’re worked at a different rate. Serco says this is because staff are on annual salaries with contracted hours, and that at the start of the contract staff were “very happy with how straightforward” the forms were. But Abigail tells me that in reality the slips are so confusing she doesn’t know what she’s being paid.

They’re on set hours, annual, contracts and this is an outrage?


19 thoughts on “Frances Ryan and those numbers again”

  1. She should know what she’s being paid – it’s the number at the bottom.

    Her pay slip is required to show gross pay, show deductions (and itemise non-fixed deductions) and show net pay.

    She might not understand how her gross pay is calculated but that is a different thing. And, frankly, much less serious.

    I have no idea of what my hourly pay rate was in any of the jobs I have undertaken since I was 17. It was never deemed important enough to tell me.

  2. allthegoodnamesaretaken

    The Grauniad – never knowingly under-whinged. Socialism is such miserabilist politics.

  3. Surely hourly pay is only relevant if you work for an uncertain number of hours? If you are contracted to work so many hours, and work them (or to do a job, and work the slightly indeterminate number of hours that involves) then the important rate is how much you are paid at each pay interval.

    Mind you, the sum total of the evidence in this article is one person interviewed, reference to statements of the company (not sure how these were sourced, and they could come via the interviewee since she has comments on them), some figures on the strike vote (without numbers), and a reference to another anecdotal article from the Guardian in 2013. It is basically an opportunity for a self-proclaimed leader of the strike to publicise her position.

    I’m also slightly concerned that two people cleaning ten rooms is regarded as excessive for a day’s work – that previously they had four people doing it suggests one person could only clean 2.5 rooms a day. I suspect the cleaners where I work would doubt that slightly, even if there is a deeper clean required in hospitals.

  4. > and the terrible cost of outsourcing

    There are plenty of valid reasons to oppose outsourcing; being confused about your payslip is not one of them.

  5. Many cleaners at Barts say they are so overworked … Staff on the ground say it’s now standard for workers to do the job previously done by two or three people

    This is a predictable consequence of the rising minimum wage: managers trying to squeeze more work out of fewer workers. As a result, the less productive workers get squeezed out, either choosing to leave or being shown the door.

    In the absence of a minimum wage, low-productivity workers could do half the job for £5/hour; higher-productivity workers would quickly find better jobs for themselves.

  6. @Martin: “Because the Brits don’t have to work at that job in sufficient numbers because the Job Centre can’t seem to force them?”


  7. I’ve applied for jobs as an office cleaner, I always get turned down for having insufficient experience of being an office cleaner.

  8. The Meissen Bison

    Frances Ryan doesn’t want to be going round in circles indoors on a nice day like this – she needs to be turned out in a manège on a lunging rein instead.

  9. I have no idea of what my hourly pay rate was in any of the jobs I have undertaken since I was 17.

    When I enter into a calculator what I am paid divided by hours producing something which could be described as work, I get an infinity error.

  10. @ Watchman
    I *always* work an uncertain number of hours.
    I normally get paid by the job. On occasion that means less than the NMW per hour if I looked at the hours worked. I used to get paid by the hour on consultancy contracts, some of which rates were more than 100x the then NMW.
    I’ve got a pension, I don’t worry too much about my pay rates (unless someone is visibly trying to rip me off, which is a *bad* move).

  11. Bloke in Costa Rica

    Meissen Bison: that is spectacularly rude. I salute you, sir.

    As for me, I’m nominally contracted for 35 hours a week of actual sit-down work. It’s an hour into Friday morning and I’ve booked 42. I don’t get overtime. I’m a tad harder to replace with a robot than a Ghanaian charwoman, but I’m not resting on my laurels.

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