“Little progress” has been made improving patient safety in the NHS over the past 20 years, the top health service watchdog has said.
Serious accidents such as surgery on the wrong part of the body remain commonplace due to an “insidious” culture of defensiveness and blame, the Chief Inspector of Hospitals at the Care Quality Commission (CQC) said.
Professor Ted Baker yesterday revealed he receives between 500 and 600 reports of “never events” a year, incidents that are wholly preventable whatever the circumstances.
This includes an occasion where surgeons operated on the wrong eye of a patient.
He told a safety conference at The King’s Fund that hospital managers routinely hide evidence from the CQC, because they regard the organisation as out to blame them.