The NHS test and trace app cannot be downloaded by most over-sixties because their smartphones are too old, a new survey indicates.
A leading charity for older people has accused the government of failing to think through the needs of the group most vulnerable to the virus, after releasing findings that just 31 per cent of its members have installed the NHS Covid-19 app.
Of the majority who have not, nearly six in seven said it was because their mobile phone was too old to support the technology.
The app is available to download for free from the Android Market and Apple App Store. However, the technology only works on phones which have iOS 13.5 or above installed, or Android 5.0.
Android 5 was released six years ago, and most Android smartphones are compatible with the NHS app.
However, iOS 13.5 was only released in May 2020 so requires users to have a very up-to-date operating system.
In addition, iOS 13 is only compatible on the iPhone 6s and newer
People with feature phones are entirely out of luck of course. The market for feature phones still exists and, amazing, tends elderly. Because that’s how you make a phone with lovely great big buttons that are easy for elderly hands to find and elderly eyes to see.
Vry well done there.