Thursday’s problems didn’t come as a surprise. Despite its reputation as the world’s technology capital, California has struggled to develop a smooth process for Covid-19 vaccine sign-ups. At the top of Californians’ long list of complaints about vaccine distribution is My Turn, the website launched by the state as a hub for scheduling.
Since its launch in January, the system has struggled with glitches. The website often crashes, sometimes doesn’t show any appointments at all, lists appointments that do not actually exist, or at times allows users to sign up for a first vaccine dose but not for the second.
Getting government to do something often is less efficient than getting non-government to do something. Especially in California.