Stop with the euphemisms

Agreed, there are true and real problems out there but this really does grate:

The corporation will write to the 260,000 outstanding customers in the coming weeks to warn that it is a legal requirement to hold a valid TV licence. Over-75s who qualify for Pension Credit will be able to claim exemption, but must respond to the BBC’s letter.

A BBC spokesperson said of the next stage in the process: “From the autumn, subject to covid restrictions, customers who have not made arrangements may receive a customer care visit from a specially trained support team to assist them in becoming correctly licensed.

“We are now planning how we arrange customer care visits and are looking at a range of options.”

27 thoughts on “Stop with the euphemisms”

  1. “Customer care visit” – we’re sending the heavy mob round. Pay up or else things might get nasty.

  2. Given the age and health of the people they are targetting, it’s inevitable someone will die during such a ‘visit’. Naturally, I mean, just from statistics.
    That’s before you add in the threats and intimidation and stress related deaths.
    Let’s hope some of these encounters are caught on CCTV: seems very widespread these days 🙂

    So this looks to be good for the TV Tax’s final days. Typical judgement from the BBC.

  3. By definition, if you don’t have a TV license you are not the BBC’s customer. Shops don’t regard shoplifters as customers, do they? Next they’ll be renaming the Scrubs as Visitor Support Centre for Burglars.

  4. Quite, Tim the C. Which is why they’re trying to market nicking some old dear or geezer as a service they’re providing for them.
    And there will be a death toll. With that demographic, the choice between paying something they don’t have the money for, living without something’s the focus of their lives or dreading the knock on the door will be enough to push them into terminal decline or even suicide. There’s going to be the case where some old boy tops the missus & then himself is going to provide the worst possible optics.

  5. Bloke in North Dorset

    And when the inevitable happens it will be the fault of the bastard Tories for withdrawing the over ‘75’s licence payment.

    The cynical might think the BBC are doing this on purpose.

  6. I’ve thought about how to get the message out to the oldies. Subject areas:-

    1. What you have to have a TV license to watch
    2. How to legally watch ITV/C4 without a TV license (use the hubs get a streaming box etc).
    3. What the BBC know about what you are watching.
    4. What rights you have in terms of the goons coming to visit.

    Throw in some social media if they start taking to people to court. “Poor old Elsie is 75, struggling on her pension and the people at the BBC and Capita want to take money from her. ‘I’m worried about feeding my little cat and keeping warm this winter'”.

  7. All those banging pots and pans would surely approve a NHS tax of about the same amount. especially if it was targeted at the 75+ age.
    Then the NHS could send out its customer care staff (nursing in the community)…
    “Nice pair of kidneys you’ve got there. Be a shame if…”

  8. Martin Bashir. That’s the answer to give, isn’t it?

    Or Lineker/Shearer/Wright. Tossers. Expensive tossers. Very expensive tossers.

  9. By definition, if you don’t have a TV license you are not the BBC’s customer.

    Not even TV license holders are BBC customers (unless they happen to buy some BBC product). The TV license is legal (government) permission to install and use broadcast television reception equipment (plus some shit now about iPlayer). That the government currently grant the BBC the exclusive right to administer the license and keep the revenue is incidental. It’s a license like a driving license or a firearms license, and is defined as a tax in government accounting.
    License holders and tax payers are not customers.

    The Tories will never get rid of the BBC (and, obviously, no other governing party will). It’s highly likely that the license will be replaced with some sort of household tax, probably attached to Council Tax in a similar way to the French taxe d’habitation.

    The Guardian Broadcasting Corporation leech is stuck to us forever.

  10. The TV licensing authorities have been sending threatening letters out to non licence holders accusing them of watching BBC i player and demanding money. This is fraud as far as I can see.

  11. You only need a current tv licence if you watch live streamed tv or BBC iPlayer. Any caller from Capita, the Beeb’s paramilitary arm, should be told you don’t watch these. Do not answer their carefully phrased questions. Do NOT let them into your property to check. Call the Police to prevent a Breach of the Peace if they insist on gaining entry. Remind them of the Prevention of Harrassment Act (the threat of having both the caller and the CEO of Capita being given an harassment warning may concentrate their minds somewhat).
    For those who have, or had, a video player, may recall a stated case that watching a television programme which had been recorded on the video recorder, and watched at a later date, did not constitute live streaming and so it was not necessary to have a tv licence. Whether programming your tv system to do this also applies, I have no idea.

  12. For those who have, or had, a video player, may recall a stated case that watching a television programme which had been recorded on the video recorder, and watched at a later date, did not constitute live streaming and so it was not necessary to have a tv licence.

    I thought that watching a recorded live broadcast counted as “as-live” and required a licence to be legal.

    Agree with the rest of the above though: never answer any of the goons’ questions, never let them inside.

  13. BiW

    I believe you’re right. Recording something to a video, recorded from live, and then watching it later, is regarded by the regs as watching live TV.

    Penseivat – “Any caller from Capita, the Beeb’s paramilitary arm, should be told you don’t watch these.”

    Actually, there is no need to say / explain anything relevant to them at all if you don’t want to. They can be treated exactly the same as any other door-to-door punter, politely or not according to your wishes. From just shutting the door, offering “no thanks, not interested”, to gratuitously taking them through 25 levels of security before then telling them to feck off.

  14. I believe the Krays had a very effective “specially trained customer care support team”.

  15. “Recording something to a video, recorded from live, and then watching it later, is regarded by the regs as watching live TV.”

    So reality isn’t a consideration then?

  16. BiW,
    To the best of my memory, the legal decision not to require a TV licence to watch a programme recorded on a video recorder was that the VCR was separate from the TV and the recording could be removed and ‘stored’ to be viewed later, even in a different location to the TV set. Unfortunately, that won’t help the thousands of, presumably, elderly people who will be hounded by Capita as current technology has meant the recording remains electronically connected to the TV set and thus requiring a TV licence.
    Slightly of topic, I wonder how many traveller sites are visited by Capita?

  17. Penseivat

    Apols, I wasn’t being clear. It’s not the watching of the video that breaches the regulations. Whether or not the VCR is separate, it’s the recording of the video from the live source. At that point, the live source needs to be licensed. So someone else, with a licence, can record something for you, give it to you, and you can then happily watch it later without a licence. But you can’t do the first bit yourself without a licence (per the regs).

  18. PF,
    Thanks for this. I have tried to find details of the original legal decision, but have been unable to do so, so perhaps it has been overruled in a later court case. In light of this, will bow to your better knowledge.
    Mind you, I still don’t have a TV licence, but don’t tell anyone. Please keep it to yourself.

  19. I wonder how many traveller sites are visited by Capita?

    Same applies to certain parts of Northern Ireland, Glasgow and London. It’s all in the database as the BBC masquerading as “TV Licensing” likes to say. Funny how the possibility of getting kneecapped by the boys reduces the likelihood of BBC goonery.

    I bet there weren’t many TV License inspectors hanging around the Kray twins streets back in the day, either.

  20. I must be some sort of anomaly. I have never bought a TV license in my life. Mostly because I never had a TV. Never been part of my lifestyle since I left home at 17. I go out for entertainment. Or with luck, bring entertainment home. So, by now, I must be one of TV License Enforcement’s longest serving regular customers. Oh we have had fun over the years. Well I have, anyway.

  21. If you guys started to hurt these people I bet they’d start to think twice about their line of employment. You don’t have to start out too violent – a milkshake poured on them, stuff like that.

    Escalate as necessary.

    And how we burned in the camps later, thinking: What would things have been like if every Security operative, when he went out at night to make an arrest, had been uncertain whether he would return alive and had to say good-bye to his family? Or if, during periods of mass arrests, as for example in Leningrad, when they arrested a quarter of the entire city, people had not simply sat there in their lairs, paling with terror at every bang of the downstairs door and at every step on the staircase, but had understood they had nothing left to lose and had boldly set up in the downstairs hall an ambush of half a dozen people with axes, hammers, pokers, or whatever else was at hand?… The Organs would very quickly have suffered a shortage of officers and transport and, notwithstanding all of Stalin’s thirst, the cursed machine would have ground to a halt! If…if…We didn’t love freedom enough. And even more – we had no awareness of the real situation…. We purely and simply deserved everything that happened afterward.”

    Seriously though – if people really cared they’d be up in the face of politicians about the license in general. Its always been ridiculous, its even more so in the modern day that the BBC is state funded. Doubly ridiculous that instead of state-funding through direct transfers from the treasury that this license scheme exists.

    Start fucking up BoJo and his pals, make them really uneasy that their safe and cushy life might be coming to an end if they don’t change this shit.

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