Where to start with the chronicling of this decline is hard to decide. It would be easy to begin with privatisation. That undermined the cohesion of the supply of essential public services, almost all of which are natural monopolies.
The grid is a natural monopoly. So are water and sewage pipes. Other than that it’s difficult to think of natural monopolies out there. Maybe someone can come up with others.
BA? British Steel? The ports? Amersham? Electricity generators? Schools – not that enough privatisation has been done there.
Seriously, where does he get these ideas from?