PG Tips has faced a barrage of complaints after frustrated drinkers complained that its new eco-friendly tea bags fall apart.
The company made the switch from a plastic to a paper seal at the end of 2018, following a petition signed by more than 200,000 people calling for an end to plastics from tea bags.
Unlike polypropylene, the new material is made from corn starch and is fully biodegradable.
Environmentalists welcomed the move as a positive step given Britain’s voracious appetite for tea, with the country drinking 165 million cups a day, according to data firm Statista – behind only Turkey and Ireland.
Yet many claim the seal is not as robust as the heat-resistant plastic one used previously, as tea bags can now break apart once infused in hot water.
Until we work out why we cannot decide upon why not, can we?